In this week's blog Paul Devlin (improvement manager) from the emergency care improvement support team takes us through a brief account of what he considers to be the best improvement story in the world, and how we can relate it to improving NHS services. Follow Paul on twitter @DevlinPJ    Mike Abrashoff was the Commander … Continue reading The Best Improvement Story in the World →

  In this week's blog we share a great piece of partnership working between United Lincolnshire Hospitals NHS Trust and the British Red Cross. The Red Cross, alongside the NHS Trust, introduced a person-centred assisted discharge service pilot. Red Cross volunteers and staff were trained to use the #WhatMattersToMe conversation with people waiting to go … Continue reading Margaret and the British Red Cross’ assisted discharge service →

          In this weeks blog Lisa Turan, CEO of The Child Brain Injury Trust shares some of the latest work the charity has done in the field of concussion and brain injury. The Trust is the leading voluntary sector organisation providing emotional and practical support, information and learning opportunities for families … Continue reading Back to normal →

Nick Holding (improvement manager) from the emergency care improvement support team (ECIST) describes how a rapid improvement event was used to identify and test improvements in the clinical decisions unit (CDU) at Glenflield hospital, part of the University Hospitals of Leicester NHS Trust. Follow Nick on twitter @wolvesboy, and check out the videos embedded in the … Continue reading Rapid Process Improvement Workshop at Glenfield Hospital →

This week's blog is by the surgical emergency assessment unit team at the William Harvey Hospital in Ashford Kent. The team describe how the unit operates and share the results they have achieved. ECIST would like to thank Bridget Creighton (senior surgical matron) for coordinating the blog, follow Bridget on twitter: @creighton_b   The Surgical … Continue reading Surgical Ambulatory Care at the William Harvey Hospital Ashford Kent →